Terms & Conditions
Effective Date: October 23, 2026 · Last Updated: October 26, 2026
14320 Elsworth St, Suite C104, Moreno Valley, CA 92553
Phone: (909) 280-1192
Email: [email protected]
Welcome to the website of Trocas VIP Inc, located at https://trocasvip.com (hereinafter "We", "Us", "Our", or "the Company"). We thank You for visiting Our site and considering Our products and services.
By using the Site, You agree to these Terms & Conditions (the "Agreement"), which form a binding contract between You and Us. Please do not use this Site if You do not agree with any part of this Agreement. You must be at least 18 years old to use the Site or make a purchase.
SMS / Text Messaging Terms
Program name: Trocas VIP Alerts. The mobile messaging service (the "Service") is operated by Trocas VIP Inc.
By opting in through a web form, checkout, or keyword, You agree to receive recurring automated text messages from Trocas VIP at the mobile number You provided. Messages may include order and account updates, customer support replies, cart reminders, promotions and special offers, and updates about promotions and sweepstakes You have entered.
Consent is not a condition of any purchase. Participation is voluntary.
Message frequency varies. Message and data rates may apply. We do not charge for the Service, but Your wireless carrier's standard rates apply.
To opt out, reply STOP to any message. You will receive one final message confirming You have been unsubscribed, and no further messages will be sent unless You opt in again. For help, reply HELP or email [email protected].
Wireless carriers are not liable for delayed or undelivered messages.
Your mobile information is handled as described in Our Privacy Policy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Privacy Policy
Our Privacy Policy is incorporated into this Agreement by reference. Please review it to understand how We collect and use Your information.
Accounts
You are responsible for keeping Your account login information confidential and for all activity under Your account. Please notify Us right away at [email protected] if You suspect unauthorized use. We may suspend or close accounts that violate this Agreement or the Official Rules of any promotion.
Purchases
To make a purchase, select a product, choose any options, and add it to Your cart. Payments are processed by a third-party payment processor, and by purchasing You also agree to that processor's terms and privacy policy. We do not store complete credit or debit card numbers on Our servers. Prices are listed in U.S. dollars and may change at any time. We reserve the right to refuse or cancel any order, including orders that appear fraudulent or that contain pricing errors.
Products
We sell physical products such as apparel, accessories, and branded merchandise, and may also offer digital products such as digital posters and digital art.
Shipping
Physical orders ship to the address You provide at checkout. Delivery times are estimates and are not guaranteed. Please make sure Your shipping address is correct; We are not responsible for orders shipped to an incorrect address provided by You.
Refund Policy
- Digital products: All sales are final. No refunds or exchanges.
- Physical products: If an item arrives damaged or defective, contact Us at [email protected] within 7 days of delivery for a replacement or refund. Items must be unused and in their original condition.
Promotions and Sweepstakes
From time to time, Trocas VIP Inc may run promotional sweepstakes. NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCES OF WINNING. Void where prohibited.
Some product purchases may include free sweepstakes entries as a bonus. The number of bonus entries, if any, will be shown in the product description. A free method of entry with equal chances of winning is always available, as described in the Official Rules.
Each sweepstakes is governed by its own Official Rules, which will be posted on the Site and are incorporated into this Agreement by reference. The Official Rules set out eligibility, entry period, free entry method, prizes and their approximate retail value, odds, winner selection, and how winners are notified. If these Terms conflict with a sweepstakes' Official Rules, the Official Rules control for that sweepstakes.
Acceptable Use
You agree not to use the Site to break any law, submit false information, create multiple accounts or use automated means to enter promotions, interfere with the Site's operation, or infringe the rights of others. We may disqualify entries and cancel orders that violate these rules.
Trademarks
"Trocas VIP" and the Trocas VIP logo are trademarks of Trocas VIP Inc. Unauthorized use of any trademark, trade name, or logo is prohibited.
Copyright
All content on this Site, including text, graphics, logos, icons, images, audio, video, and software, is the property of Trocas VIP Inc or its licensors and is protected by United States copyright law. You may not reproduce, modify, distribute, or republish any content without Our prior written consent.
Disclaimer of Warranties
THE SITE AND ALL PRODUCTS AND CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THIS AGREEMENT OR YOUR USE OF THE SITE SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCTS AT ISSUE. WE ARE NOT LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, OR LOSS OF REVENUE.
Indemnification
You agree to indemnify, defend, and hold harmless Trocas VIP Inc and its officers, employees, agents, affiliates, and suppliers from any claim, demand, or damage, including reasonable attorneys' fees, made by any third party arising from Your use of the Site or Your violation of this Agreement.
Force Majeure
We are not liable for delays or failure to perform caused by events beyond Our reasonable control, including natural disasters, fire, pandemic, war, terrorism, labor disputes, utility or internet outages, or supply shortages.
Governing Law and Disputes
This Agreement is governed by the laws of the State of California, without regard to conflict-of-law rules. The state and federal courts located in Riverside County, California, have exclusive jurisdiction over any dispute arising from or relating to this Agreement or Your use of the Site. To the extent permitted by law, You waive any right to a jury trial.
Severability
If any provision of this Agreement is found invalid or unenforceable, the remaining provisions will remain in full effect.
Changes to These Terms
We may update this Agreement from time to time. Changes take effect when posted on this page with an updated date. If We make material changes, We will notify You by email or by a prominent notice on the Site. Your continued use of the Site after changes are posted means You accept them.
Contact Us
Trocas VIP Inc
14320 Elsworth St, Suite C104, Moreno Valley, CA 92553
Phone: (909) 280-1192
Email: [email protected]
Website: https://trocasvip.com
By using Our website and services, You acknowledge that You have read, understood, and agree to be bound by these Terms & Conditions.