Trocas VIP Inc

Privacy Policy

Effective Date: October 23, 2026 · Last Updated: October 26, 2026

Welcome to the website of Trocas VIP Inc, located at https://trocasvip.com (hereinafter "We", "Us", "Our", or "the Company"). We thank you (any visitor to Our website, hereinafter "You" or "Your") for visiting Our site and considering Our products and services.

The following policy explains how information about You is collected, used, and protected. As stated in Our Terms & Conditions, this Privacy Policy forms part of Your legal agreement with Us. By using this Site, You agree to the terms of this Policy. Please do not use this Site if You do not agree with any part of it.

We want to assure all Our customers that whenever information is used, it is done so with discretion. The protection of customer information is a matter We take seriously.

Information We Collect

Non-Personal Information

When You use Our website, Our servers may automatically collect certain non-personal information such as Your IP address, operating system, browser type and version, pages visited and time spent on the Site, and referring website addresses.

Cookies

We may use cookies to store or retrieve information. Cookies are small pieces of text stored in Your browser that may allow Us to recognize You when You return or remember preferences such as login or display settings. Cookies also help track items placed in Your shopping cart, including abandoned carts, so We can send cart reminder messages by email and, if You have opted in, by SMS. You can disable cookies in Your browser settings, though some features of the Site may not work properly.

Personally Identifiable Information (PII)

We collect personal information You voluntarily provide when You create an account, make a purchase, enter a promotion or sweepstakes, contact Us, or sign up for email or text messages. This may include:

• Name, mailing address, and billing address
• Email address and mobile phone number
• Payment information (processed by our third-party payment processor; we do not store full card numbers)
• Order history and account details
• Information needed to verify eligibility for a sweepstakes prize, such as proof of age and identity
• Messages and communications You send Us

Information from Minors

Our Site is not intended for anyone under 18 years of age, and We do not knowingly collect personal information from minors. If You are under 18, please do not use the Site or provide any personal information. If We learn that We have collected information from a minor, We will delete it.

How We Use Your Information

• Creating and managing Your account
• Processing, fulfilling, and shipping orders
• Processing payments and preventing fraud
• Administering promotions and sweepstakes, including winner verification and prize delivery
• Responding to customer support requests
• Sending order updates and account notifications
• Sending promotional emails and text messages, only with Your consent
• Analyzing and improving the Site and Our services
• Complying with legal obligations

SMS / Text Messaging Privacy

How We Share Information

We do not sell Your personal information. We share information only as needed to run Our business, including with:

• Payment processors, to complete transactions
• Shipping carriers, to deliver orders
• Technology providers that host the Site, our CRM, email, and messaging services
• Law enforcement or government agencies when required by law, or to protect Our rights and the safety of others
• A successor entity in the event of a merger, acquisition, or sale of assets

If You win a sweepstakes, We may publish Your first name, last initial, city, and state as required by law or the Official Rules.

Storage and Security

We store Your personal information with reasonable administrative, technical, and physical safeguards appropriate to the size and complexity of Our business. Your data may be stored on servers located in the United States or with cloud service providers. No method of transmission or storage is completely secure, and We cannot guarantee absolute security.

Your Choices

• Email: click "unsubscribe" in any marketing email.
• Text messages: reply STOP to any message.
• Account information: contact Us at [email protected] to review, update, or delete Your information.

Do Not Track

Some browsers offer a "Do Not Track" signal. Our systems do not currently respond to Do Not Track signals.

California Residents

If You are a California resident, You have the right to request: (1) the categories and specific pieces of personal information We have collected about You; (2) deletion of Your personal information, subject to legal exceptions; (3) correction of inaccurate information; and (4) to opt out of any sale or sharing of Your personal information. We do not sell personal information. We will not discriminate against You for exercising these rights. To make a request, email [email protected] or write to Us at the address above. We may need to verify Your identity before completing Your request.

Under California's "Shine the Light" law, You may request once per calendar year a list of any third parties to whom We disclosed personal information for their direct marketing purposes during the prior year.

Nevada Residents

Nevada residents may opt out of the sale of their personal information. Although We do not sell personal information, You may submit a request by emailing [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated date. If We make material changes, We will notify You by email or by a prominent notice on the Site.

Contact Us

Trocas VIP Inc
14320 Elsworth St, Suite C104, Moreno Valley, CA 92553
Phone: (909) 280-1192
Email: [email protected]
Website: https://trocasvip.com